YOUR HEALTH AND SAFETY IS OUR PRIORITY
Your health and safety during your visit to Atlantis Festival is our top priority. In light of the COVID-19 pandemic, we have created new procedures, as recommended by the Center for Disease Control and World Health Organization to keep you and your friends and family safe during your visit. We will continue to monitor the situation closely and will adjust our procedures as needed as the event comes closer.
The Las Vegas Convention Center, which will serve as the portal to Atlantis this October, is currently attaining a GBAC Star, a newly created cleaning certificate that is designed to review cleaning and sanitization procedures to ensure that potential COVID-19 and other virus transmission is the lowest it can be.
All visitors, merchants, artisans, volunteers, festival staff, and Atlantis citizens over the age of 2 will be required to wear face masks for the duration of their time at the festival. Face masks must cover all mouths and noses, and guests will multiple heads will be required to wear multiple masks with no exceptions. Masks must be in good condition with no holes, rips or tears and must be secure down to the chin. Open-bottom face covers, such as bandanas, are not acceptable
Atlantis festival staff and volunteers will be wearing disposable gloves at high touch areas, such as at Immigration and Border Control, and will be changing these gloves frequently to help prevent the spread of any viruses.
There will be mandatory temperature checks for all incoming visitors at the Border Control station. Visitors must be at an internal temperature of 100.4 F or lower to gain access to the city.
Touchless hand sanitizer stations will be available throughout the city, as well as at Immigration and Border Control stations. These stations will be cleaned and refilled constantly throughout the day to ensure that they'll be available for guests all day. Festival staff and volunteers will also have additional hand sanitizer stations to use throughout the day.
Soap bottles in restrooms will be consistently refilled and visitors will be encouraged to wash their hands often throughout the day.
All visitors and participants of the festival will be asked to keep a minimum 6ft distance from other parties as often as possible throughout the day. Lines at Immigration and Border Control will have floor markers to assist parties in keeping a safe distance from one another as they go through these checkpoints.
We are also limiting capacity for the safety of our guests by capping ticket sales well below regular capacity, so that all visitors can attend the festival with room for safe social distancing.
Will Atlantis Festival be happening this year?
Yes! Atlantis Festival is still scheduled for this October 24 & 25th in Las Vegas. Should the festival be postponed for any reason, we will notify all visitors and vendors as soon as possible with potential refund and rollover options.
When will a decision be made on whether Atlantis Festival will be held this October or not?
At this, with the current information available, Atlantis Festival will still continue as planned. Since the pandemic is an ever-changing situation, we will continuously be monitoring advice from the CDC, WHO, and other health and government authorities and will adjust our plans as necessary.
Can I get a refund for my visitor visa?
If Atlantis Festival needs to be postponed for any reason, visitors may request a full refund of their ticket(s) within 15 days of the postponement announcement. After 15 days, tickets will automatically be rolled over to the new event date. If Atlantis Festival needs to be cancelled, we will automatically refund all ticket purchases within 15 business days of the cancellation announcement.
Who should I contact with my questions?
For Registration, Merchant or Artisan questions, contact Katie Short.
For Progamming questions, contact Dani Gamutan.
For Industry and Sponsorship questions, contact Nancy Tran.
For Volunteer and Media questions, contact Apisit Lim.